Shipping Options
Canada Shipping: All items shipped throughout Canada are shipped fully insured via Canada Post Expedited shipping. This shipping method takes approximately 1-5 business days depending on the receivers proximity to Toronto. These packages have tracking.
USA Shipping: All items shipped to the United States are shipped with full insurance via USPS (United States Postal Service) using a third party shipper in Ontario. This shipping methods takes 4 business days for first class (smaller packages) with full insurance and tracking and 3 days for Priority (for veils and larger/heavier items) with full insurance and tracking.
Packages to the USA should not incur duties or taxes as they are shipping directly from the USA (Niagara Falls NY) IF for whatever reason duties/taxes are owed, these are the responsibility of the receiver.
International Shipping: All items are shipped international via Canada Post and AsendiaUSA.
The following countries are shipped via AsendiaUSA - these are fully tracked and insured. The delivery takes approximately 6-21 days.
Australia, Austria, Belgium, Brazil, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom
The following 65 countries are shipped via AsendiaUSA - these are Partically tracked. The delivery takes approximately 25-35 days on average, but longer timelines have been reported depending on the country
Albania, Algeria, Andorra, Angola, Anguilla, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belize, Bermuda, Bosnia And Herzegovina, Brunei Darussalam, Bulgaria, Cambodia, Cape Verde, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Dominican Republic, Egypt, El Salvador, Faroe Islands, Fiji, French Guiana, French Polynesia, Georgia, Grenada, Iceland, Jamaica, Kazakhstan, South Korea, Kuwait, Lao, Latvia, Liechtenstein, Macao, Macedonia, Maldives, Martinique, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco,, Namibia, Nepal, New Caledonia, Nigeria, Norway, Oman, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Romania, Saint Lucia, Saudi Arabia, Seychelles, Sri Lanka, Taiwan, Tanzania, Thailand, Trinidad And Tobago, Tunisia, Uruguay, Vanuatu, Vietnam
For the rest of the world we currently offer only Tracked Package and Xpress Post shipping via Canada Post at this time as well as USPS Priority International Shipping. Please chose the Canada Post option at Checkout and if the shipping is more affordable via USPS we will ship that method and refund you the difference at time of shipping.
DHL Worldwide - We also offer DHL Shipping World Wide. Please contact us for rates.
We do not ship to countries that Canada and the United States currently have embargos against.
Custom Fees/Duty Charges: Please note that we are NOT responsible for custom duties or taxes incurred. These are the responsibility of the buyer. Please ensure that you are aware of your countries importation and tax laws before purchasing. Items that are refused by the customer and are shipped back to us because of failure to pay import fees/VAT/taxes are not subject to a refund.
Incorrect Shipping Addresses: Please ensure that the address provided at checkout is the CORRECT shipping address. We are NOT responsible should and items be shipped to an incorrect address. If the item is returned back to us, the buyer is responsible for all return shipping fees.
Items Not Arrived by required dates: We can not be held responsible if your item/s are required by a specific date and we are NOT provided this information ahead of time. Unless a rush order has been paid or we have been given ample notice of your "need by date", we will ship all items as per our schedules outlined on our website Faq/Policies page. Items are NOT eligible for returns if they do not arrive in time for your required date if we are not made aware of this date at time of order.
